SERENA HERITAGE COAT

Indulge in the Ultimate Winter Luxury

Experience the perfect blend of timeless style and premium comfort with this elegant coat, crafted from luxurious wool to keep you warm and stylish through the colder months. Its classic design, soft-to-the-touch feel, and chic button finish make it an essential addition to your wardrobe. Whether you’re heading to work, enjoying a crisp autumn walk, or savouring a coffee break, this coat elevates every outfit with ease.

Key Features:

• Premium Wool Construction – Soft, warm, and insulating for ultimate comfort in chilly weather
• Classic Design – A timeless silhouette that exudes effortless sophistication
• Flattering Straight Cut – Tailored to complement every body type while ensuring freedom of movement
• Versatile Style – Pairs perfectly with jeans, skirts, or dresses for any occasion

A coat that doesn’t just keep you warm, it makes you feel elegant and luxurious—season after season.

Designed for everyday comfort and effortless style, each House of Ellwood piece deserves thoughtful care.

Fabric Composition
Please refer to the garment's care label for its exact material composition.

Care Instructions

• Follow the washing temperature indicated on the care label.
• Wash similar colours together.
• Avoid harsh detergents and excessive heat.
• Follow the garment label for tumble drying and ironing.
• Store carefully to maintain the garment's shape and finish.

For the best results, always follow the care instructions on the individual garment label.

Orders are shipped within 1–3 business days. You can return your order within 30 days of delivery.

Find your perfect fit using our UK size guide. All measurements are in centimetres (cm). If you're between sizes, we recommend choosing the larger size for a more relaxed fit.

1. Is UK delivery free?

Yes, we offer free standard delivery on every UK order, with no minimum spend.

2. When will my order arrive?

Orders are typically processed within 1–3 business days, followed by 3–7 business days for UK delivery. Please allow approximately 4–10 business days in total. Once dispatched, you’ll receive an email with tracking details.

3. Can I return my order?

Yes, we offer 30-day free returns. Items must meet the conditions in our Refund & Returns Policy. To start a return, email info@houseofellwood.com with your order number. Your statutory rights remain unaffected.

4. How do I choose the right size?

Check the size guide on the product page, as sizing may vary between styles. If you’re between sizes or prefer a more relaxed fit, we recommend choosing the larger size.

5. How can I contact you about my order?

Email info@houseofellwood.com with your order number and enquiry. We aim to reply within 24 hours.

Our customer service hours are Monday–Friday, 8am–5pm, and Saturday–Sunday, 9am–5pm, UK time.

6. How can I track my order?

Visit our Track Your Order page and enter the tracking number from your dispatch confirmation email.

Please allow 1–3 days after dispatch for the first tracking updates to appear.